23 May 2022

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In late November, rising passenger numbers mean that everyone at Heathrow needs to adapt to busier skies. Jeremy Spake joins returning Aer Lingus Captain Louise in the simulator as she manages a sudden engine malfunction and is forced to make an emergency landing. In the NATS control tower, he finds out how air traffic controller Steph is acclimatising to increased plane traffic. Finally, he joins the baggage service managers on a busy shift as they help a passenger arriving from Afghanistan locate her bags

Category: News/Current Affairs